You are acting as the operations and quality consultant for a chosen organization. You have been asked by the board of directors to prepare a report to review the operations and quality management processes in the organization.

You are required to look at the existing supply chain networks, operations management, and quality management processes, procedures, and systems within the organization, and, evaluate the competitiveness of the organization in achieving key strategic objectives.

It is also imperative to evaluate the information management/ systems in the organization in relation to such operations management processes.