- To establish the concept of marketing, its fundamental role in business, and the impact of the marketing environment.
- To be able to distinguish between the tactics used in marketing advertising, customer selling, and personal selling, for example, and the marketing concept.
- To understand the importance of a pan-company orientation towards marketing, rather than marketing as a separate function
- To clarify what customers look for in suppliers – better ways to solve their problems.
Marketing concept & Marketing Function
- Marketing concept: Matching a company’s capabilities and the wants of customers in order to achieve the objectives of both parties.
- Marketing Function:
- Identify markets
- Quantify customer needs
- Value propositions – determine and communicate with stakeholders
- Deliver and monitor value delivered