Student Details ( Student should fill the content)

Name

Batch Number

Student ID

Cardiff Met ID :

ICBT ID :

Scheduled unit details

Unit code

CIS 7026

Unit title

Business Process and Data Analysis

Assignment Details

Nature of the Assessment

Assignment – Individual Report

Topic of the Case Study

GIVEN

Learning Outcomes covered

YES

Word count

4000 words

Due date / Time

10 March 2023

Declaration

I certify that the attached material is my original work. No other person’s work or ideas have been used without acknowledgement. Except where I have clearly stated that I have used some of this material elsewhere, I have not presented it for examination / assessment in any other course or unit at this or any other institution

Signature

Date

Result (Assessor use only)

Marks by 1st Assessor

Name & Signature of the 1st Assessor

Agreed Mark

Marks by IV:

Name & Signature of the IV

For Office use only (hard copy assignments)

Receipt date

Received by

Assignment Type & Title:

For student use: Critical feedback on the individual progression towards achieving the assignment outcomes

For 1st Assessor use: Assessment feedback

Strengths Area for improvements

Name & Signature of the Assessor:

Date:

Comments by the IV

Name & Signature of the IV:

Date :

CIS7026: Business Process and Data Analysis

Assignment

Weighting of assessment: 100% total marks

Word Limits: 4000 Words

Aim(s)

This module is designed to enable the student to develop a critical appreciation of a range of business process and data analysis approaches and to explore key contemporary issues regarding their application in organisations.

Learning outcomes covered

Critically evaluate, and reflexively apply, methods, techniques and tools for assessing, controlling and improving organisational processes and data; Critically demonstrate an appreciation of issues relating to the analysis of business processes and data in Organisations; Synthesise information and create appropriate visual representations of their analysis via use of an appropriate tool.

Assignment Brief

Task 01: Process reengineering in the wake of an economic crisis in Sri Lanka: Fuel Pass for fuel rationing (as implemented in August 2022)

During August 2022 GOSL (Ministry of power and energy) with the collaboration of Information and Communication Technology Agency (ICTA) rolled out a “fuel pass system” to streamline the fuel purchases under the (then) prevalent fuel rationing scheme. The initial response was positive though the process was still evolving and getting finetuned amidst some hiccups.

Note– At the time of rolling out of this fuel pass system, fuel rationing was expected to last for the next 12 months as observed by the relevant minister in charge. You are required to address Task 01 in the context of this (as prevailed in August 2022 and further) fuel rationing scheme.

1.a) With the aid of a High level Use case diagram capture the main use cases of the ‘fuel pass system’ (06 marks)

1.b) In relation to this “fuel pass system” project identify the stakeholders and analyse them for their Power/Interest dynamics (06 marks)

1.c) Analysis stakeholder perspectives of this “fuel pass system” for THREE main groups of stakeholders (08 marks)

1.d) With respect to the “fuel rationing scheme” (that prevailed during August 2022 and further) as implemented for the distribution of fuel to general public, business and other users address tasks 1.d.1 – 1.d.2

1.d.1 – Draw a Swimlane diagram to comprehensively capture the ‘fuel pass registration’ process AND produce comprehensive process description with the aid of ‘use case description(s)’ (09 marks)

1.d.2 – Draw a Swimlane diagram to comprehensively capture the implemented ‘fuel purchasing’ process AND produce comprehensive process description with the aid of ‘use case description(s)’ (09 marks)

1.e) From a Business analysist perspective with respect to the fuel pass implementation project critically evaluate how effectively ‘change management’ was practised by relevant parties to tackle this transition at organisational and individual stakeholder levels as well as for the rolling out the new fuel pass system Island wide. (12 marks)

1.f) From a Business analysist perspective critically evaluate the effectiveness of the TWO processes as described in task 1.d.1 & 1.d.2, and outline how these processes for the fuel rationing scheme could further be streamlined (or improved) for the present time (or future, if warranted) along with specific possible methods of improvements (06 marks)

1.g) Suppose you are tasked with optimising the above TWO processes (processes of task 1.d.1 & 1.d.2) briefly outline an elicitation plan for capturing the said process requirements (04 marks)

Task 02: Gaining competitive advantage with applied analytics

2.a) write (separate) short essays for each topic listed below:

Affinity analysis (Market Basket Analysis)

Cluster Analysis

Intelligent Process Automation (IPA)

Each essay should cover the following elements:

Explanation of the underlying technical concept(s) (3x 2 marks)

Discussion on potential busines use cases (minimum Two) across diverse areas (3x 2 marks)

Discussion of ‘real-world’ business use of successful implementation(s) (minimum One) with details on: the specific technical solution implemented and associated costs & benefits, technical, ethical limitations or risks (3x 4 marks)

(24 marks)

2.b) develop a functional prototype (using R programming language) as a technical proof of concept to demonstrate the business value of the concept of Affinity analysis (Market Basket Analysis)

Discuss the developed prototype within your report and separately upload the well commented R script file and the used dataset along with your assignment submission. Your discussion should include the following:

Appropriate exploratory data analysis, explanation/interpretation of important code snippets & outputs, appropriate visualisations, and prototype to be related to a specific (potential) business use case.

(16 marks)

What to submit

4000 word length detailed report consisting of each of the above tasks, and a CD containing relevant well commented R Script for Task 2.b along with the used dataset.

Very important

You must use Harvard Referencing system throughout your work. Correct in-text referencing is required and a full and correct reference list needs to be provided. Please note for academic acceptance, it is important to refer to adequate sources in building critical arguments with regard to this assignment. Generally, the lecturer expects minimum of 20 latest sources from accepted recommended journals, required reading and recommended readings. For a list of required and recommended reading, please refer the “Module Specification” section of the student handbook.

Marking Criteria

Task	Indicative Marking Criteria	Marks Breakdown			Total Marks Available on Task
1.a	Clear, comprehensive and semantically accurate High-Level Use case diagram provided for the task scope	06			06
1.b	Evidence of knowledge in utilizing appropriate techniques for stakeholder identification & analysis AND results presented with “Extended Power/Interest grid” with all sections of stakeholders	02 04			06
1.c	CATWOE Analysis for THREE main groups of stakeholders AND any possible conflicts in their perspectives highlighted	06 02			08
1.d	Clear, comprehensive and semantically accurate Swimlane diagram to capture the ‘fuel pass registration’ process Comprehensive process description via Use case description(s) Clear, comprehensive and semantically accurate Swimlane diagram to capture the implemented (by August 2022) ‘fuel purchasing’ process Comprehensive process description via Use case description(s)	05 04 05 04			18
1.e	Acritical evaluation on the change management as practiced, covering: organizational change, individual change and system changeover with the aid of appropriate techniques	04 04 04			12
1.f	A critical evaluation on the effectiveness of these two processes as implemented in August 2022 (as described in task 1.d.1 & 1.d.2) AND specific methods of feasible improvements	03 03			06
1.g	Elicitation plan with information, source, method and appropriate sequence for the purpose	04			04
Attention: For Task 2.b you need to provide evidence through well commented code snippets, results/output, visualizations accompanied with your interpretation/discussion as appropriate in the “assignment report” itself
2.a	Essays: –	AR	CA	IPA
	Explanation of the underlying technical concepts Discussion on potential busines use cases (minimum two) across diverse areas Discussion of real-world business use of successful implementation(s) (minimum one) with details on: the specific technical solution implemented and associated costs & benefits, technical, ethical limitations or risks Note: AR-Association Rules, CA- Cluster Analysis, IPA- Intelligent Process Automation	02 02 04	02 02 04	02 02 04	24
2.b	Appropriate exploratory data analysis Explanation/interpretation of important code snippets & outputs Appropriate visualisations and their interpretation The prototype was related to a specific (potential) business use case.	04 06 04 02			16
Total Marks Available					100

REPORT STRUCTURE

Paper Size : A4

Word Count : 4000 words

Printing Margins : LHS; RHS: 1 Inch

Binding Margin : ½ Inch

Header and Footer : 1 Inch

Printing : Single Sided

Basic Font Size : 12

Font Style : Arial/Times New Roman

Presentation : Bound Document

Important Information for Students

The final version of your individual assignment softcopy needs to be uploaded to the Turnitin via Cardiff Met Moodle before the deadline.

For TURNITIN submission please log on to www.cardiffmet.ac.uk and submit through the Moodle.

The final version of your individual assignment soft copy (word format only) must be uploaded to ICBT SIS on or before the deadline.

Please log on to www.icbtsis.lk to upload your assignment.

The softcopy should be named as MBA-(subject number) (followed by the Cardiff met student ID.

E.g. for Delivering Successful Projects Assignment

MBA-7024 -2000000

Students are expected to keep a backup of all the assignments. ICBT and Cardiff Metropolitan University have all the right to re call for soft copy of any assignment at any time during the course.

Please note that plagiarism is treated as a serious offence and therefore the work you produce must be individual and original although may work in groups in some instances (Please refer to Student Handbook on Plagiarism & Cheating).

All sources of information must be referenced using “Harvard referencing” where a reference listing should be included at the end of the assignment.

Please note that the submission date given for this assignment is the final date that you can upload the assignment. No late submissions are allowed by the system.

Please refer to Student Handbook on Assignments – Re-submission, mitigating circumstances procedure.

Please include the assignment coversheet and feedback sheet in your softcopy of the assignment. Please avoid copying assignment question in your answer file.

The submission instructions of Turnitin and ICBT SIS will be circulated a few weeks before the submission deadline.