Apply critical thinking for complex problem solving

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Assessment Outcome & Checklists

BSBCRT611 – Apply critical thinking for complex problem solving









Assessment Outcome

Student Name Shashidhar NALLA Student ID RSB2021044
Assessor Name Zaman KHAN Due Date 12 June 2022
Unit of Competency BSBCRT611 Apply critical thinking for complex problem solving





Not Satisfactory


Assessment Task 1 Knowledge questions

Assessment Task 2 Project

Overall Outcome Competent Not Yet Competent

Your overall outcome is Not Yet Competent for this unit.

To be deemed Competent, please complete, and resubmit the following unsatisfactory questions/activities:

Assessment Task 1: Knowledge questions

Question 1.

Assessment Task 1: Project

Section 1: Activities 2 – 4 & 6;

Section 2: Activities 1 & 5;

Section 3: Activities 2 – 7.

Please read my comments in the feedback files and contact me for assistance.

Assessor Declaration

I hereby certify that this student has been assessed by me and that the assessment has been carried out according to the required assessment procedures.

Assessor Signature   Date 27 March 2023
Student Declaration

My performance in this unit has been discussed and explained to me.

I would like to appeal this assessment decision.

Student Signature Date

Note: DNS – Did Not Submit

Assessor Checklists

Assessment Task 1 – Knowledge questions

Unit of Competency BSBCRT611 Apply critical thinking for complex problem solving
Did the student provide enough and clear answer that addresses the suggested answer for the following?

Completed Successfully




Question 1

Question 2

Question 3

Question 4

Question 5

Question 6

Question 7

Question 8

Question 9

Question 10

Question 11

Incorrect answer!
Task Outcome Satisfactory Not Satisfactory
Assessor Signature   Date 27 March 2023

Assessor Checklists (Written Project & Observation)

Assessment Task 2 – Project

Unit of Competency BSBCRT611 Apply critical thinking for complex problem solving
Did the student:

Completed Successfully




Define a complex workplace issue by:

meeting with stakeholders to identify a complex issue;

providing an overview of their chosen business, including:

The name of the business;

a description of what the business does;

the job role they perform in the business.

describing the complex issue associated with the business, including:

a brief outline of the issue;

who the stakeholders are and how they are associated with the issue;

analysis and presentation of numeric and financial data illustrating the complex issue;

two objectives when pursuing solutions;

three advantages of solving the issue;

three risks of addressing the issue.

establishing the legislative and organisational requirements related to the complex issue, including:

a summary of the relevant legislation;

a summary of the associated organisational policies and procedures;

an assessment of any actual or perceived bias.

calculating the resources required for the solution development process

preparing a presentation to present the complex issue to relevant stakeholders.

Systematically approach decision-making by:

presenting the scope of their complex issue to relevant stakeholders;

using two critical thinking techniques to generate four to six solutions for your complex issue;

evaluating each identified solution to establish their feasibility, including:

success criteria;


evaluation of each alternative against the criteria and constraints;

a list of all feasible options.

using one appropriate tool/technique to compare all feasible alternatives with one another, including:

a description of the tool or technique used;

proof of their comparison;

an assessment of bias in their decision-making.

choosing the best solution and explaining:

why they chose it;

how it meets the legislation and organisational policy requirements;

risks associated with your solution;

advantages of the chosen solution;

resources required;

prepare a brief on their proposed solution following organisational policy.

Review their decision and incorporate feedback including:

presenting their brief to key stakeholders;

recording feedback in a feedback register;

developed according to organisational policies and procedures;

incorporating feedback to refine their project brief;

using an appropriate format to seek approval to implement the proposed solution;

perform a self-evaluation to identify opportunities for improvement.

During interactions demonstrate effective communication skills including:

Speaking clearly and concisely to articulate their ideas and requirements

Using non-verbal communication to assist with understanding

Asking questions to identify required information

Responding to questions as required

Using active listening techniques to confirm understanding

Using a range of persuasive responses and comparisons in their presentation.

Task Outcome Satisfactory Not Satisfactory
Assessor Signature   Date 27 March 2023